- This course is designed for leaders and managers in NGO's.
- This course is for students enrolled in 2010 from the ACT Department of Education & Training in Government, Business Admin and Project Management.
The Frontline Management course addresses a range of competency areas that represent the key areas of work undertaken by frontline managers. Each of these broad areas is called a ‘Broad Competency Field’. Units in this qualification are from the following fields:
Management & Leadership
Regulation, Licensing & Risk
Communication
Administration
Industry Capability
Stakeholder Relations
Imported Government Units- Diploma of Management Course for Communities @ Work.
- Teacher: Don Coutts
- Teacher: Sharon Carter Figueiredo
- Teacher: Karen Nicholas, Learning Options

The focus of this qualification is the practical skills and knowledge to manage a project and oversee a project team.
The Diploma is appropriate for managers in any industry or organisational setting. Projects are often one off activities or programs and having a knowledge of Project Management (PM) methods will support any manager with responsibility for such activities. Project management is the collection of management tools tailored to maximise the success of a project. You will be provided with a range of tools and templates that you can use to maximize the success of projects in your workplace..
The Frontline Management course addresses a range of competency areas that represent the key areas of work undertaken by frontline managers. Each of these broad areas is called a ‘Broad Competency Field’. Units in this qualification are from the following fields:
Management & Leadership
Regulation, Licensing & Risk
Communication
Administration
Industry Capability
Stakeholder Relations
Imported Government Units